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Familiarization Trips



In reality, a Familiarization trip and is known throughout the industry as a "Fam" Trip. Fam trips are one of the best and most enjoyable ways for counsellors to continue their education. A fam trip is a training device [in fact, sponsors now frequently describe them as educational tours] that can be turned into a sales tool. It is not a reward in the sense of a holiday although some managers use them as rewards for productivity.

Most suppliers are enthusiastic about fam trips as they raise counsellor awareness and increase bookings. Successful fams accomplish two purposes; they acquaint counsellors with the product and they show the most effective way to sell it. Unless counsellors apply the knowledge gained during a tour by building sales, the experience will be worthless. Fam trips help to build a counsellor's confidence; they permit a counsellor to say "I've been there" and this can have a very strong influence on clients.



Some destinations that recent graduating classes have visited

Venezuela, 2009
(Zone 20P E0412566 N1218484 and Zone 20N E0659646 N0551344 )

This year the class chose Margarita Island, Venezuela as their destination trip. A highlight of the trip was a side trip to the Orinoco River delta as well as a visit to the spectacular Canaima National Park. The vast Orinoco River, which is one of the largest rivers in the world, measures 15mi/23km at its widest point. While on the Orinoco we were able to interact with the local Warao Indians. We then transferred to Canaima by aircraft (J-31) and spent a day at Canaima National Park. We toured in dugout canoes and walked behind the wall of water at Sapo Falls. Pemones Indians are indigenous to the area and are quite different from the Warao. On the return flight to Porlamar we enjoyed a fly-by of Angel Falls, the tallest waterfall in the world, measuring 1005meters/3300feet. To access the falls directly, a 3-day canoe trip is involved. This trip to South America was definitely a remote splendor, and an experience never to be forgotten. The price of gasoline was an experience too. It sells for almost 4¢ per litre!

Orinoco River Delta

Twin 250hp Evinrudes got us to the airport on time!

Fishing for Pirhana - We caught and ate red belly pirhana Canaima Falls Sunset on Margarita Island

El Sapo at Canaima Ashley P. off Los Frailles Dugout canoe on the Orinoco River

A Warao girl Canaima National Park Pelicans on Los Frailles


Costa Rica, Central America, 2008
(Zone 16P E0820332 N1099130 or N 09° 55' 43.1' W 84° 04' 47.5")

There seems to be a reoccurring theme for Central America as a destination. For the second time the class chose Costa Rica. When one considers the diversity in Central America, it makes choosing it as a destination easy!

The Costa Rica Group

A stream in Jaco Poisin Dart Frogs Tree Huggers

A crab   A pig cooling off Sunset on the Pacific   Manuel Antonio National Park Green Frog Tony at -45 feet Horses on a beach The Iguana(don), Barry's friend Sunset from the bar The gang in the Pacific Zip Lining White Faced Capuchin A close encounter ATV


Panama, Central America, 2007
(Zone 17P E618352 N1025199 or N 09° 16.372' W 79° 55.348')

The graduating class of 2007 travelled to Panama, Central America for their familiarization trip, applying skills and concepts gained in the classroom. The students had the opportunity to acquaint themselves with travel industry products, such as tours, attractions, resorts, airlines, etc. They also participated in adventure activities such as zip lining through the jungle in the Anton Valley, scuba-diving in the waters of the Pacific Ocean, and a visit to Monkey Island via the Panama Canal.

Taking a step back in time, the students ventured by dug-out canoe via the Chagres River to the Embera Indigenous Village, where they observed and experienced the fascinating culture and people that have remained unchanged for centuries. A highlight of the trip was a visit to the Panama Canal, the 8th Wonder of the Modern World, and one of the greatest civil engineering achievements.

This was truly a National Geographic experience!

The Panama Group



Costa Rica, Central America, 2006
(Zone 16P E0820332 N1099130 or N 09° 55' 43.1' W 84° 04' 47.5")

The class of 2006 chose Costa Rica as the destination. Costa Rica is practically synonymous with ecotourism travel that incorporates education about the environment and promotes preservation of natural resources. The country has a large number of national parks and nature preserves that boast a rich array of birds, mammals, reptiles and rain-forest plants. The variety of birds, in particular, is astounding: some 850 species are packed into a relatively small area. Approximately 25% of the country's land has been set aside as protected areas, earning Costa Rica a reputation as an environmentally sensitive country and leader in ecological conservation.

Capuchin White-face   Olga and Toucan

two-toed Sloth   Sunset over the Pacific

Scuba off Isla Tortuga   Turtle off Isla Tortuga   Scarlett Macaw


Panama, Central America, 2005
(Zone 17P E618352 N1025199 or N 09° 16.372' W 79° 55.348')

The graduating class of 2005 was able to experience Panama, Central America for their International Field Trip, which is quickly becoming one of the hottest adventure and ecotourism destinations. Panama is world-renowned for its 8th Engineering Wonder of the World, The Panama Canal. The Canal is both an engineering marvel and one of the most significant waterways on earth. As in a picture out of National Geographic, we were able to canoe on a jungle river through the rainforest in authentic dug-out canoes to the Embera Indigenous Community. Pamama is one of the few Latin American countries where indigenous populations still thrive. We were able to swim in a tiered waterfall-fed pool, feed white-faced capucin monkeys, take a snap-shot of the crocodiles on the shore and have lunch (served on banana leaves)in a thatched hut. Our adventurous students participated in horse-back riding, ATV adventures through the rainforest, canopy zipline tours and much more. A spectacular drive on the Pan American highway over the 'Bridge of the Americas' took us to Panama City, which is now a thriving commercial centre, as well as still having its colonial grandeur and Spanish flare.

Embera natives in a dugout canoe   crocodile

Panama Canal - Miraflores Locks Panama Canal - Miraflores Locks

In the rain Forest   Embera village

White-faced capuchin monkey   bus transportation

Sandra and friends   Containers on a cargo ship transiting the Panama Canal

Fatima and friend


San Andres Island, Colombia, 2004
(Zone 17 E0422063 N1391165 or N 12° 35' 0" W 81° 43' 3")

This was the second visit to Colombia, but the first to San Andres Island. We stayed at the DeCameron Marazul and after inspections, believe it to be the best of the 5 DeCameron hotels on the island. We took part in a lot of activities and were busy all of the time. SCUBA diving, snorkelling, island tours, and deep-sea fishing were on our itinerary. The people are very friendly and there is no crime.

The students at El Acuario Cay

snorkelling   school of blue fish   Rod and his GPS  
A fish during a night dive   The dock at the Marazul hotel
Shannon and her barracuda   Nathan and his Rastaman buddy


Cuba, 2003, 1998 & 1996
The class has been to Cuba three times. In 2003 the class stayed at the RIU Turquesa in Varadaro. In 1998 we stayed in the Santiago de Cuba area and in 96 we were in the Manzanillo area. One day we went swimming with dolphins. Another day we felt adventurous and rented a four-wheel drive Jeep and tried to discover the US naval base at Guantanamo Bay. We never found the naval base but did get lost and found Guantanamo City. As we got closer to Guantanamo Bay we saw more and more road signs like the one in the picture. The translation is, "Capitalism is humiliating and degrading to the dignity of humans."

At the RIU Turquesa, Varadaro   Christine and friend  

Swimming with dolphins   Near Guantanamo Bay



Colombia, 1993
Colombia was chosen once as the destination for the graduating class. Although known as a volatile country, the coastal area is quite safe. Cartagena was the arrival airport and then a four hour bus ride took us eastward to Santa Marta. Santa Marta is the oldest city in Colombia and was founded in 1525. It was a great trip. The most memorable thing was a torrential rain one evening while dining in an outside restaurant. We eventually finished our meal with water up to mid-calf. Trees were uprooted and we could see them floating down the sidewalk!

Santa Marta Shoreline
Forest near the beach The forest


Europe, 1989
Europe is one of the most intriguing destinations of the world and was chosen as the field trip for the graduating class of 1989. A fascinating sight was the "Changing of the Guard" at Buckingham Palace and only 60 miles away, was Windsor Castle (the Queen's Summer Residence). A visit to one of the Modern "Wonders of the World", the Eiffel Tower was the highlight in Paris, France. Lastly, a gondola ride down the Grand Canal in Venice, Italy.

Guard at Buckingham Palace Eiffel Tower
Windsor Castle Gondola on a Venice canal



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